Custom Design Services: 1. Body Optional: Paulownia / Basswood / Mahogany / Alder / Ash 2. Neck / Fingerboard: Maple / Rosewood / Mahogany / Ebony 3. Custom design for Body / Headstock / Fingerboard Inlay / Pickguard 4. Top: Flamed Maple Top / Spalted maple top / Quilted top 5. MOQ is just 1PC
1. About the payment If you have a Paypal account, just use your acc to complete the payment.
If you have no Paypal account, you can also use the following way to complete the payment!
Visa Card, Master Card, Western Union, MoneyGram, American Express Card, Discover Card, UnionPay
2. About Packing
We have 28 years international sales and packing experience! our packing details:
a. Foam material case for each item
b. Many antishock material inside
c. 2-layer tape outside
d. Many warning labels outside
3. About Shipping
a. Worldwide shipping (Yes! we serve the world! If you can not find your country or region, just tell us anytime!)
b.
We usually only ship the goods to the address left in your order. It's
surely OK if you want to make a change, just contact us asap after the
payment!
c. Handing time. about 3 days
d.
Shipping company. China EMS, China Post, DHL, Fedex, TNT, UPS available
for us! We usually use China EMS. If you want to change the shipping
company, just tell us!
e. The
shipping time. If you did not receive your goods in 30 days, just
contact us, we will try our best to help you! We promise you will get
what you want!
if you are from the following place, pls contact us before order, we will give you a special discount on shipping fee!
Taiwan, Hongkong, Russia, Japan, South Korea, Singapore, UK, France, Brazil, Spain, Netherlands, Canada, Ukraine, Belarus.
4. Return & Refund a. Once
received the item, you have 7 days to contact us and 30 days to send it
back to us. Over 7 days, it is considered to be used and we WILL NOT
accept Return and make a refund. b.
All returned items MUST BE in the original packaging, and you should
offer us the tracking information, such as the shipping company,
tracking number, etc. c.
If the returned items keep their original condition, including the
packaging, accessories, etc, we will refund you all the money you paid. d. If it was because of the item quality, we will cover the shipping cost!
5. About Guarantee a.
If the item was damaged on the way, please contact us asap once you
opened the packaging, and send us some photos of the damaged items. We
will pay for it immediately. b.
Our service commitment is where our company sold products to enjoy
one-year warranty, life-long maintenance. (you just need to pay for the
shipping cost) c. For Electric
guitars, even you did not buy it from us, we can also fix it for you!
You just need to pay for the shipping cost and maintenance cost.
6. About Feedback We
try our best to offer our customers the best shopping experience! Your 5
stars will be a great support for us! If you are not satisfied with our
goods, just contact us! We will try our best to help you sincerely!
If
there is one thing that we learned over these years, its that--you put
your trust in our hands, what we put in yours, has to match!---Afanti
Music Group